The Boat Doc Dealer Score: 80
*Dealer Score is a proprietary metric from Boat-Dealers.org that is a scoring system incorporating both objective metrics and qualitative factors.
Customer Experience
The Boat Doc is renowned for its exceptional customer service, consistently earning high satisfaction ratings. They have been awarded the Marine Industry CSI Dealer Award for both Ranger and Triton sales and service for the past five years and the Mercury CSI award annually since 2007. Notably, they are one of only two dealers worldwide to have earned the Mercury CSI Award for 16 consecutive years, maintaining an above 94% score for over 5,840 days.
Inventory and Offerings
The Boat Doc offers a diverse range of vessels, including pontoons, center consoles, and personal watercraft (PWCs). They provide both new and used boats, catering to various customer preferences. As an authorized dealer and service center, they carry reputable brands such as Ranger Boats, Triton Boats, Mercury Marine, Garmin, Minn Kota, and Power Pole. Additionally, they offer a wide selection of marine electronics and accessories, ensuring customers have access to all major brands.
Services and Features
The Boat Doc provides comprehensive services, including financing options and repair services for Mercury outboards and Mercruiser engines dating back to 1990. They are also an authorized Minn Kota trolling motor repair center. Their full-service rigging shop is capable of installing all major brands of marine parts and electronics. They accept trade-ins and offer financing, making the purchasing process more accessible. While specific details about test drives, guided tours, Boat-Alert.com history reports for used boats, and boat rentals are not explicitly mentioned, their extensive service offerings suggest a customer-centric approach.
Certifications and Industry Recognition
The Boat Doc holds several industry certifications and awards, including the Marine Industry CSI Dealer Award for both Ranger and Triton sales and service for the past five years and the Mercury CSI award annually since 2007. They are one of only two dealers worldwide to have earned the Mercury CSI Award for 16 consecutive years, maintaining an above 94% score for over 5,840 days.
Other Initiatives
Specific information regarding carbon offset programs, electric boats, or corporate social responsibility (CSR) efforts is not readily available. For detailed information on these initiatives, it is recommended to contact The Boat Doc directly.
Business Details
The Boat Doc operates as a local dealership, emphasizing personalized service and community engagement. Operating hours are Monday to Friday from 9:00 am to 5:00 pm, Saturday from 9:00 am to 12:00 pm, and closed on Sundays. While the primary language spoken is English, for specific language accommodations, it is advisable to contact them directly.
Financing and Insurance Options
The Boat Doc offers in-house financing and accepts trade-ins, facilitating a smoother purchasing process for customers. Specific details about partnerships with lenders or boat insurance services are not explicitly mentioned. For comprehensive information on financing and insurance options, it is recommended to reach out to them directly.
Boat Delivery or Transport Services
Specific information regarding boat transport, delivery, or international shipping services is not readily available. For detailed inquiries about these services, it is advisable to contact The Boat Doc directly.
Frequently Asked Questions about The Boat Doc
1. What types of boats does The Boat Doc sell?
The Boat Doc offers a variety of vessels, including pontoons, center consoles, and personal watercraft (PWCs), with both new and used options available.
2. Does The Boat Doc provide financing options?
Yes, The Boat Doc offers in-house financing and accepts trade-ins to facilitate the purchasing process.
3. What brands does The Boat Doc carry?
They are an authorized dealer and service center for brands such as Ranger Boats, Triton Boats, Mercury Marine, Garmin, Minn Kota, and Power Pole.
4. Does The Boat Doc offer repair services?
Yes, they provide repair services for Mercury outboards and Mercruiser engines dating back to 1990 and are an authorized Minn Kota trolling motor repair center.
5. What are The Boat Doc's operating hours?
They operate Monday to Friday from 9:00 am to 5:00 pm, Saturday from 9:00 am to 12:00 pm, and are closed on Sundays.
6. Does The Boat Doc offer boat delivery or transport services?
Specific information regarding boat transport, delivery, or international shipping services is not readily available. For detailed inquiries about these services, it is advisable to contact The Boat Doc directly.
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