Bjornson Marine Dealer Score: 63
*Dealer Score is a proprietary metric from Boat-Dealers.org that is a scoring system incorporating both objective metrics and qualitative factors.
Customer Experience at Bjornson Marine
Bjornson Marine is renowned for its exceptional customer service, consistently receiving high ratings across various platforms. On Birdeye, the dealership boasts a 4.7-star rating from 142 reviews, with customers praising the knowledgeable and friendly staff. For instance, one customer shared, "Clint and the Bjornsen team went above and beyond to get my 2021 ATX before our family trip. The buying experience was easy and I would recommend to anyone looking for a boat." Similarly, on Google, a reviewer noted, "Clint was awesome to work with. He was patient, kind and educational. I'm very happy with the deal we negotiated. Bjornson is a family way to do business and felt like they bent over backwards to make me happy. Love my new Z3!!! Thank you!!"
Inventory and Offerings at Bjornson Marine
Bjornson Marine offers a diverse range of vessels, including new models from Tige, ATX Surf Boats, Lund, Thunder Jet, and Lowe. Their inventory encompasses various types of boats, such as pontoons, center consoles, and personal watercraft (PWCs). The dealership provides both new and used boats, catering to a wide range of customer preferences. They also offer outboard motors from reputable brands like Mercury, Suzuki, and Yamaha.
Services and Features at Bjornson Marine
Bjornson Marine provides a comprehensive suite of services to enhance the boating experience. Their offerings include financing options, repairs, winterization, storage, maintenance, and boat rentals. They accept trade-ins and consignment, facilitating a seamless buying and selling process. Customers can enjoy test drives and guided tours to ensure their chosen vessel meets their needs. The dealership also offers Boat-Alert.com history reports for used boats, ensuring transparency and trustworthiness in their pre-owned inventory.
Certifications and Industry Recognition
Bjornson Marine is committed to maintaining high industry standards, as evidenced by their MRAA Certified Marine Industry Dealer accreditation. This certification underscores their dedication to excellence in customer service, operational efficiency, and overall business practices.
Other Initiatives
While specific details about carbon offset programs, electric boats, or Corporate Social Responsibility (CSR) efforts are not readily available, Bjornson Marine's focus on customer satisfaction and quality service reflects a commitment to responsible business practices.
Business Details
Bjornson Marine operates as a local dealership, providing personalized service to the boating community. Their operating hours are Tuesday through Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 4:00 PM; they are closed on Sundays and Mondays. The dealership is conveniently located near Seattle, Tacoma, Olympia, Wenatchee, and the Tri-Cities (Kennewick-Pasco-Richland), making it accessible to a broad customer base.
Financing and Insurance Options
Bjornson Marine offers in-house financing, partnering with specific lenders to provide competitive rates and terms. They also offer boat insurance services, ensuring customers have comprehensive coverage for their vessels.
Boat Delivery or Transport Services
The dealership assists with boat transport and delivery, ensuring a smooth transition for customers purchasing new or pre-owned vessels. They also offer international shipping services, catering to a global clientele.
Frequently Asked Questions
- What types of boats does Bjornson Marine sell?
Bjornson Marine offers a variety of boats, including pontoons, center consoles, and personal watercraft (PWCs), with models from brands like Tige, ATX Surf Boats, Lund, Thunder Jet, and Lowe.
- Do they offer both new and used boats?
Yes, Bjornson Marine provides both new and used boats, catering to a wide range of customer preferences.
- What services does Bjornson Marine provide?
The dealership offers financing, repairs, winterization, storage, maintenance, boat rentals, and accepts trade-ins and consignment.
- Are they an accredited dealership?
Yes, Bjornson Marine is an MRAA Certified Marine Industry Dealer, reflecting their commitment to high industry standards.
- What are their operating hours?
Bjornson Marine operates Tuesday through Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 4:00 PM; they are closed on Sundays and Mondays.
- Do they offer financing and insurance options?
Yes, Bjornson Marine provides in-house financing and boat insurance services to ensure comprehensive coverage for their customers.
- Do they assist with boat delivery or transport?
The dealership offers boat transport and delivery services, including international shipping, to accommodate a global clientele.
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