Cleveland Boat Center Dealer Score: 80
*Dealer Score is a proprietary metric from Boat-Dealers.org that is a scoring system incorporating both objective metrics and qualitative factors.
Customer Experience at Cleveland Boat Center
Cleveland Boat Center, located in Cleveland, Tennessee, has been a family-owned and operated business since 1971. Customers frequently commend the dealership for its friendly and knowledgeable staff. Reviews highlight their helpfulness and professionalism, with many recommending the dealership for its excellent customer service. However, some reviews mention areas for improvement, particularly in service communication and timeliness.
Inventory and Offerings at Cleveland Boat Center
Cleveland Boat Center offers a diverse selection of new and pre-owned boats, including models from Barletta, Nautique, and Starcraft. They also provide a range of watersports equipment, over-the-counter parts, and service options. The dealership specializes in various boat types, including pontoons, center consoles, and personal watercraft (PWCs). They offer both new and used boats, catering to a wide range of customer preferences. Regarding outboard motors, Cleveland Boat Center services brands like Mercury, Honda, and Yamaha, ensuring comprehensive support for various boating needs.
Services and Features at Cleveland Boat Center
Cleveland Boat Center provides a comprehensive suite of services, including financing options, repairs, winterization, storage, maintenance, and boat rentals. They accept trade-ins and consignment, facilitating a seamless buying and selling experience for customers. The dealership offers test drives and guided tours, allowing potential buyers to experience boats firsthand. They also provide Boat-Alert.com history reports for used boats, ensuring transparency and informed purchasing decisions.
Certifications and Industry Recognition
Cleveland Boat Center is an accredited business with the Better Business Bureau (BBB), holding an A+ rating. This accreditation reflects the dealership's commitment to ethical business practices and customer satisfaction.
Other Initiatives
While specific details about carbon offset programs, electric boats, or corporate social responsibility (CSR) efforts are not prominently featured, Cleveland Boat Center's longstanding presence and community involvement suggest a commitment to responsible business practices.
Business Details
Cleveland Boat Center is a family-owned dealership operating since 1971, offering a personalized and community-focused experience. Operating hours are Tuesday through Friday from 9:00 a.m. to 5:30 p.m., Saturday from 9:00 a.m. to 2:00 p.m., and closed on Sundays and Mondays. The dealership primarily operates in English.
Financing and Insurance Options
Cleveland Boat Center provides financing options to assist customers in purchasing their desired boats. They also offer boating insurance services through partnerships with providers like Global Marine Insurance, ensuring comprehensive coverage for boat owners.
Boat Delivery or Transport Services
Specific details about boat transport, delivery, or international shipping services are not explicitly mentioned. For precise information, it's advisable to contact the dealership directly.
Frequently Asked Questions about Cleveland Boat Center
- What types of boats does Cleveland Boat Center sell?
They offer a variety of new and pre-owned boats, including models from Barletta, Nautique, and Starcraft.
- Do they provide financing options?
Yes, Cleveland Boat Center offers financing options to assist customers in purchasing their desired boats.
- What are their operating hours?
The dealership operates Tuesday through Friday from 9:00 a.m. to 5:30 p.m., Saturday from 9:00 a.m. to 2:00 p.m., and is closed on Sundays and Mondays.
- Do they accept trade-ins?
Yes, Cleveland Boat Center accepts trade-ins and consignment, facilitating a seamless buying and selling experience for customers.
- Is there a warranty on used boats?
Specific warranty details for used boats are not provided. It's recommended to contact the dealership directly for information on warranties and coverage.
- Do they offer boat rentals?
Yes, Cleveland Boat Center offers boat rentals, allowing customers to enjoy the water without ownership commitments.
- What brands of outboard motors do they service?
They service outboard motors from brands like Mercury, Honda, and Yamaha, ensuring comprehensive support for various boating needs.
- Is there a warranty on new boats?
Warranty details for new boats are not specified. For precise information, it's advisable to contact the dealership directly.
- Do they offer test drives?
Yes, Cleveland Boat Center offers test drives and guided tours, allowing potential buyers to experience boats firsthand.
- Do they provide boat transport services?
Specific details about boat transport, delivery, or international shipping services are not explicitly mentioned. For precise information, it's advisable to contact the dealership directly.
- What languages are spoken at the dealership?
The dealership primarily operates in English.
- Do they offer boating insurance?
Yes, Cleveland Boat Center offers boating insurance services through partnerships with providers like Global Marine Insurance.
- Is there a warranty on used boats?
Specific warranty details for used boats are not provided. It's recommended to contact the dealership directly for information on warranties and coverage.
- Do they offer boat rentals?
Yes, Cleveland Boat Center offers boat rentals, allowing customers to enjoy the water without ownership commitments.
- What are their operating hours?
The dealership operates Tuesday through Friday from 9:00 a.m. to 5:30 p.m., Saturday from 9:00 a.m. to 2:00 p.m., and is closed on Sundays and Mondays.
- Do they accept trade-ins?
Yes, Cleveland Boat Center accepts trade-ins and consignment, facilitating a seamless buying and selling experience for customers.
- Is there a warranty on used boats?
Specific warranty details for used boats are not provided. It's recommended to contact the dealership directly for information on warranties and coverage.
- Do they offer boat rentals?
Yes, Cleveland Boat Center offers boat rentals, allowing customers to enjoy the water without ownership commitments.
- What brands of outboard motors do they service?
They service outboard motors from brands like Mercury, Honda, and Yamaha, ensuring comprehensive support for various boating needs.
- Is there a warranty on new boats?
Warranty details for new boats are not specified. For precise information, it's advisable to contact the dealership directly.
- Do they offer test drives?
Yes, Cleveland Boat Center offers test drives and guided tours, allowing potential buyers to experience boats firsthand.
- Do they provide boat transport services?
Specific details about boat transport, delivery, or international shipping services are not explicitly mentioned. For precise information, it's advisable to contact the dealership directly.
- What languages are spoken at the dealership?
The dealership primarily operates in English.
- Do they offer boating insurance?
Yes, Cleveland Boat Center offers boating insurance services through partnerships with providers like Global Marine Insurance.
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