Helm Marine Dealer Score: 76
*Dealer Score is a proprietary metric from Boat-Dealers.org that is a scoring system incorporating both objective metrics and qualitative factors.
Customer Experience at Helm Marine
Helm Marine, located in Aberdeen, South Dakota, is renowned for its exceptional customer service. Customers frequently commend the dealership for its knowledgeable staff and prompt assistance. For instance, a customer shared, "Mike was exceptional to deal with during purchase of my new Yar-Craft last spring. Mike and Scott and the team at Helm Marine made the whole boat buying experience so easy and set up of my boat was perfect." Another customer noted, "Helm Marine has been excellent to deal with, always going above and beyond with their service." However, some reviews mention areas for improvement, such as communication and responsiveness. For example, a reviewer stated, "Only person that answers the phone is at the main desk, no one else ever returns calls or answers calls when she transfers you as well... save your effort, find somewhere else... my two cents."
Inventory and Offerings at Helm Marine
Helm Marine offers a diverse selection of new and pre-owned boats, including pontoons, center consoles, and fishing boats. They carry reputable brands such as Premier Pontoons, YarCraft, BassCat, Crestliner, and Avalon. Additionally, they provide outboard motors from brands like Mercury and Evinrude.
Services and Features at Helm Marine
Helm Marine provides a comprehensive range of services, including financing, repairs, winterization, storage, maintenance, and barge services. They also offer a variety of lake-related products, such as lake toys and towables. While specific details about trade-ins, consignment, test drives, or Boat-Alert.com history reports for used boats are not readily available, their extensive service offerings suggest a customer-focused approach.
Certifications and Industry Recognition
Specific certifications or industry recognitions for Helm Marine are not explicitly mentioned in the available sources. However, their association with reputable brands and comprehensive service offerings indicate a commitment to quality and industry standards.
Other Initiatives
Information regarding Helm Marine's involvement in carbon offset programs, electric boats, or corporate social responsibility efforts is not available in the provided sources.
Business Details
Helm Marine is a locally owned dealership situated at 305 Co Rd 19, Aberdeen, SD 57401. Operating hours are Monday to Friday from 8:00 AM to 5:00 PM, Saturday from 10:00 AM to 3:00 PM, and closed on Sundays. The dealership primarily operates in English.
Financing and Insurance Options
While specific details about in-house financing, partnerships with lenders, or boat insurance services are not provided, Helm Marine's comprehensive service offerings suggest they may assist customers in these areas.
Boat Delivery or Transport Services
Information regarding boat transport, delivery, or international shipping services is not available in the provided sources.
Frequently Asked Questions about Helm Marine
*What types of boats does Helm Marine sell?*
Helm Marine offers a variety of new and pre-owned boats, including pontoons, center consoles, and fishing boats from brands like Premier Pontoons, YarCraft, BassCat, Crestliner, and Avalon.
*Does Helm Marine provide repair services?*
Yes, Helm Marine offers repair services for all boat, jet ski, dock, and lift brands.
*What are Helm Marine's operating hours?*
Helm Marine operates Monday to Friday from 8:00 AM to 5:00 PM, Saturday from 10:00 AM to 3:00 PM, and is closed on Sundays.
*Where is Helm Marine located?*
Helm Marine is located at 305 Co Rd 19, Aberdeen, SD 57401.
*Does Helm Marine offer financing options?*
While specific details about financing options are not provided, Helm Marine's comprehensive service offerings suggest they may assist customers in this area.
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