Swans Yacht Sales Dealer Score: 71
*Dealer Score is a proprietary metric from Boat-Dealers.org that is a scoring system incorporating both objective metrics and qualitative factors.
Customer Experience at Swans Yacht Sales
Swans Yacht Sales has been serving boating enthusiasts for over 40 years, emphasizing exceptional customer service and attention to detail. Their dedicated sales staff assists clients in selecting new or used yachts and offers comprehensive services for existing boat owners.
Customer feedback highlights the professionalism and responsiveness of their team. For instance, a client praised a sales representative named Daryl for his promptness and honesty, noting that he "really listens to your needs and acted on them so quickly he blew us away."
Inventory and Offerings at Swans Yacht Sales
Swans Yacht Sales offers a diverse range of vessels, including both new and used power and sail yachts. They are dealers for new Catalina yachts, known for their sturdy construction and excellent resale value. Additionally, they provide brokerage services for various sail and power boats, catering to a wide array of customer preferences.
Services and Features at Swans Yacht Sales
Beyond sales, Swans Yacht Sales provides a comprehensive suite of services:
- Service Department: Equipped with a climate-controlled indoor repair shop, they handle repairs such as gelcoat touch-ups, fiberglass work, structural repairs, and keel work.
- Storage Solutions: Offering year-round heated indoor and outdoor storage at their Whitby facility, they accommodate sailboats with masts up. Indoor winter storage is typically sold out by late August, but occasional cancellations may provide availability.
- Decommissioning Services: They offer full decommissioning services for both sail and power boats, including engine maintenance, water systems, air conditioning units, generators, sail and canvas removal, mast de-stepping, cleaning, and waxing. These services are available at their Whitby location or offsite.
- Boat Listings: Swans Yacht Sales assists clients in listing, selling, and delivering boats, leveraging a comprehensive network of marine contacts and advertising budgets to professionally represent listings throughout North America.
Certifications and Industry Recognition
In 2016, Swans Yacht Sales was appointed as the exclusive dealer for Dufour Yachts in Ontario, Manitoba, and the Lake Ontario region of New York State. This partnership reflects their commitment to offering high-quality yachts and reinforces their position in the North American market.
Business Details
Swans Yacht Sales operates out of the Whitby Marina, offering both indoor and outdoor storage facilities. They are known for their large outdoor and heated indoor storage facilities and are conveniently located at Port Whitby Marina. Operating hours are Monday through Friday, 9:00 a.m. to 5:00 p.m., with weekends closed.
Financing and Insurance Options
Specific details about in-house financing, partnerships with lenders, or boat insurance services are not explicitly mentioned on their website. Prospective buyers are encouraged to contact Swans Yacht Sales directly for information on financing and insurance options.
Boat Delivery or Transport Services
Swans Yacht Sales offers land transportation for yachts up to 36 feet, facilitating the delivery and transport of boats as needed.
Frequently Asked Questions about Swans Yacht Sales
- What types of boats does Swans Yacht Sales offer?
Swans Yacht Sales offers a variety of new and used power and sail yachts, including Catalina yachts and brokerage services for various sail and power boats.
- Do they provide boat storage services?
Yes, they offer year-round heated indoor and outdoor storage at their Whitby facility.
- Can I list my boat for sale with them?
Yes, Swans Yacht Sales assists clients in listing, selling, and delivering boats, leveraging a comprehensive network of marine contacts and advertising budgets.
- Do they offer repair services?
Yes, they have a climate-controlled indoor repair shop handling various repairs, including gelcoat touch-ups, fiberglass work, structural repairs, and keel work.
- What are their operating hours?
Monday through Friday, 9:00 a.m. to 5:00 p.m.; weekends closed.
- Do they offer financing or insurance options?
Specific details are not provided on their website; it's recommended to contact them directly for information on financing and insurance options.
- Do they provide boat transportation services?
Yes, they offer land transportation for yachts up to 36 feet.
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