Pro Marine Dealer Score: 75
*Dealer Score is a proprietary metric from Boat-Dealers.org that is a scoring system incorporating both objective metrics and qualitative factors.
Customer Experience at Pro Marine
Pro Marine is renowned for its exceptional customer service, consistently receiving high praise from clients. Customers frequently commend the knowledgeable and attentive staff, highlighting their professionalism and willingness to go above and beyond. For instance, one customer shared, "They have always, as well as continue to treat me with professionalism and are willing to offer a solution regardless of the request." Another noted, "We love Pro Marine, from the sale to the first service everything has been smooth and easy." These testimonials underscore Pro Marine's commitment to providing a positive and supportive experience for all customers.
Inventory and Offerings at Pro Marine
Pro Marine specializes in a diverse range of vessels, including center console fishing boats, with sizes ranging from 19 to 30 feet. They offer both new and pre-owned boats, featuring models from the Sea Hunt lineup such as the Triton, BX Series Bay Boats, Ultra Series, Escape Dual Console series, and the Gamefish series. In addition to boats, Pro Marine provides sales and service for Yamaha and Mercury outboard motors, ensuring comprehensive support for their customers.
Services and Features at Pro Marine
Pro Marine offers a comprehensive suite of services to enhance the boating experience. Their full-service department is staffed with certified factory-trained technicians for both Yamaha and Mercury outboard motors, capable of handling all outboard repair needs. They provide complimentary U.S. Coast Guard kits with every boat purchase and offer service pick-up and delivery within Pinellas, Manatee, and Hillsborough Counties. While specific details about trade-ins, consignment options, test drives, or guided tours are not explicitly mentioned, the dealership's comprehensive services suggest a customer-centric approach. Additionally, Pro Marine has been recognized with the 2024 Best of the Best Tampa Bay Times People’s Choice Award for both Sales and Service, reflecting their dedication to excellence.
Certifications and Industry Recognition
Pro Marine holds significant industry recognition, including being a Platinum Sea Hunt boat dealer and receiving the 2024 Best of the Best Tampa Bay Times People’s Choice Award for both Sales and Service. These accolades highlight their commitment to quality and customer satisfaction.
Business Details
Pro Marine operates as a locally owned dealership with locations in St. Petersburg and Palmetto, Florida. Their operating hours are Monday through Friday from 8:30 AM to 5:30 PM, and Saturday from 8:30 AM to 2:30 PM; they are closed on Sundays. The dealership primarily conducts business in English.
Financing and Insurance Options
While specific details about in-house financing, partnerships with lenders, or boat insurance services are not provided, Pro Marine's comprehensive service offerings suggest they may assist customers in these areas. Prospective buyers are encouraged to contact the dealership directly for detailed information.
Boat Delivery or Transport Services
Pro Marine offers service pick-up and delivery within Pinellas, Manatee, and Hillsborough Counties, facilitating convenient maintenance and service for their customers. However, specific information regarding boat transport, delivery, or international shipping services is not explicitly mentioned. For detailed inquiries, contacting the dealership directly is recommended.
Frequently Asked Questions about Pro Marine
- What types of boats does Pro Marine sell?
Pro Marine specializes in center console fishing boats ranging from 19 to 30 feet, featuring models from the Sea Hunt lineup.
- Do they offer both new and used boats?
Yes, Pro Marine offers both new and pre-owned boats.
- What brands of outboard motors do they sell?
Pro Marine provides sales and service for Yamaha and Mercury outboard motors.
- Do they offer financing options?
Specific details about financing options are not provided. It's recommended to contact Pro Marine directly for information.
- Do they accept trade-ins?
Information regarding trade-ins is not explicitly mentioned. For details, please reach out to the dealership directly.
- Do they offer boat delivery or transport services?
Pro Marine offers service pick-up and delivery within Pinellas, Manatee, and Hillsborough Counties. For information on boat transport or international shipping, please contact the dealership directly.
- What are their operating hours?
Pro Marine operates Monday through Friday from 8:30 AM to 5:30 PM, and Saturday from 8:30 AM to 2:30 PM; they are closed on Sundays.
- What languages are spoken at Pro Marine?
The dealership primarily conducts business in English.
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