Troutt & Sons Inc Dealer Score: 90
*Dealer Score is a proprietary metric from Boat-Dealers.org that is a scoring system incorporating both objective metrics and qualitative factors.
Customer Experience
Troutt & Sons Inc, located in Saint James, Missouri, is renowned for its exceptional customer service. Customers frequently commend the dealership for its knowledgeable and friendly staff. For instance, Scott Moser shared on Facebook, "If you are looking for a new boat, or excellent service, you can't beat Troutt and Sons." Similarly, Patrick Simmons noted, "Joe and his guys are super knowledgeable and friendly... They were able to work around my work schedule to allow me to drop off my trailer and pick up my finished boat after hours."
Inventory and Offerings
Troutt & Sons Inc offers a diverse range of vessels, including pontoons, center consoles, and personal watercraft (PWCs). They provide both new and used boats, catering to various customer preferences. While specific boat brands are not detailed in the available sources, the dealership's extensive inventory suggests a variety of reputable manufacturers. Additionally, they offer outboard motors from well-known brands, ensuring quality and performance.
Services and Features
The dealership provides a comprehensive suite of services to meet boating enthusiasts' needs. These include financing options, repair and maintenance services, winterization, storage, and parts and accessories. They also accept trade-ins and consignment, facilitating a seamless buying and selling experience. Customers can enjoy test drives and guided tours to ensure their chosen vessel meets their expectations. For used boats, Troutt & Sons Inc offers Boat-Alert.com history reports, providing transparency and peace of mind to buyers.
Certifications and Industry Recognition
While specific certifications such as MRAA Certified Marine Industry Dealer are not explicitly mentioned, the dealership's longstanding relationships with manufacturers and positive customer feedback indicate a commitment to industry standards and excellence.
Other Initiatives
Information regarding Troutt & Sons Inc's involvement in carbon offset programs, electric boats, or corporate social responsibility efforts is not available in the provided sources.
Business Details
Troutt & Sons Inc is a locally owned dealership situated at 18050 County Road 1000, Saint James, MO 65559. Operating hours are Monday to Friday from 8:00 a.m. to 5:00 p.m., and Saturday from 8:00 a.m. to 12:00 p.m.; they are closed on Sundays. The dealership primarily operates in English.
Financing and Insurance Options
The dealership offers in-house financing, assisting customers in securing suitable payment plans for their boat purchases. Specific details about partnerships with lenders or boat insurance services are not provided in the available sources.
Boat Delivery or Transport Services
Information regarding boat transport, delivery, or international shipping services is not available in the provided sources.
Frequently Asked Questions about Troutt & Sons Inc
1. What types of boats does Troutt & Sons Inc sell?
They offer a variety of vessels, including pontoons, center consoles, and personal watercraft (PWCs), with both new and used options available.
2. Do they provide financing options?
Yes, Troutt & Sons Inc offers in-house financing to assist customers with their boat purchases.
3. Are trade-ins accepted?
Yes, the dealership accepts trade-ins and consignment, facilitating a smooth buying and selling process.
4. Do they offer test drives?
Customers can enjoy test drives and guided tours to ensure their chosen vessel meets their expectations.
5. What are the operating hours?
The dealership operates Monday to Friday from 8:00 a.m. to 5:00 p.m., and Saturday from 8:00 a.m. to 12:00 p.m.; they are closed on Sundays.
6. Where is Troutt & Sons Inc located?
The dealership is located at 18050 County Road 1000, Saint James, MO 65559.
7. What languages are spoken at the dealership?
The primary language spoken at the dealership is English.
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