Five Star Houseboat Vacations Dealer Score: 73
*Dealer Score is a proprietary metric from Boat-Dealers.org that is a scoring system incorporating both objective metrics and qualitative factors.
Customer Experience at Five Star Houseboat Vacations
Five Star Houseboat Vacations, located in Kimberling City, Missouri, is renowned for its exceptional customer service. Guests frequently commend the staff for their friendliness, professionalism, and attentiveness. Many reviews highlight the crew's efforts in assisting with loading and unloading belongings, providing thorough boat orientations, and offering prompt support during the stay. For instance, a customer shared, "The crew helped load all of our belongings on and off the boat very quickly. They also helped us unload on the back end!" Another reviewer noted, "The staff was very helpful, don’t forget to tip the staff they deserve it." Overall, the dealership maintains a 4.9-star rating based on 161 reviews, reflecting high customer satisfaction.
Inventory and Offerings at Five Star Houseboat Vacations
Specializing in luxury houseboat rentals, Five Star Houseboat Vacations offers a variety of vessels designed to accommodate different group sizes and preferences. Their fleet includes models that can sleep up to 16 people, featuring amenities such as satellite TV, hot tubs, water slides, private bedrooms, and central air conditioning. The dealership focuses exclusively on houseboat rentals and does not sell new or used boats, nor do they offer outboard motors from brands like Mercury, Suzuki, or Yamaha.
Services and Features at Five Star Houseboat Vacations
Five Star Houseboat Vacations provides a comprehensive range of services to enhance the houseboat rental experience. These services include:
- Houseboat Rentals: Offering a selection of well-maintained houseboats equipped with various amenities.
- Customer Assistance: Providing support with loading and unloading belongings, as well as offering thorough boat orientations.
- On-Call Support: Ensuring assistance is available during the rental period for any questions or issues that may arise.
The dealership does not offer financing, repairs, winterization, storage, maintenance, or boat insurance services. They do not accept trade-ins or consignment, nor do they provide test drives or guided tours. Additionally, they do not offer Boat-Alert.com history reports for used boats.
Certifications and Industry Recognition
There is no publicly available information indicating that Five Star Houseboat Vacations holds certifications such as the MRAA Certified Marine Industry Dealer or other industry-specific accreditations.
Other Initiatives
The dealership does not publicly promote carbon offset programs, sell electric boats, or engage in Corporate Social Responsibility (CSR) efforts.
Business Details
Five Star Houseboat Vacations is a small, locally owned business operating in Kimberling City, Missouri. Their operating hours are Monday through Saturday from 9:00 a.m. to 6:00 p.m., and Sunday from 12:00 p.m. to 6:00 p.m. The primary language spoken is English.
Financing and Insurance Options
The dealership does not provide in-house financing, partner with specific lenders, or offer boat insurance services.
Boat Delivery or Transport Services
Five Star Houseboat Vacations does not assist with boat transport, delivery, or international shipping.
Frequently Asked Questions
- What types of boats does Five Star Houseboat Vacations offer?
They offer luxury houseboat rentals that can accommodate up to 16 people, equipped with amenities like satellite TV, hot tubs, water slides, private bedrooms, and central air conditioning.
- Do they sell boats or outboard motors?
No, they specialize in renting houseboats and do not sell boats or outboard motors.
- What services are included with the houseboat rental?
Services include assistance with loading and unloading belongings, thorough boat orientations, and on-call support during the rental period.
- Are there any additional fees for amenities?
The website does not specify additional fees for amenities; it's recommended to contact the dealership directly for detailed pricing information.
- Can I bring my own boat or personal watercraft?
The website does not provide information regarding bringing personal boats or watercraft; it's advisable to inquire directly with the dealership.
- Is there a minimum rental period?
The website does not specify a minimum rental period; contacting the dealership will provide clarity on rental duration requirements.
- Do they offer guided tours or fishing excursions?
The website does not mention guided tours or fishing excursions; it's best to reach out to the dealership for information on such services.
- Are pets allowed on the houseboats?
The website does not indicate a pet policy; it's recommended to contact the dealership directly to inquire about bringing pets.
- What is the cancellation policy for rentals?
The website does not detail the cancellation policy; contacting the dealership will provide information on rental cancellations.
- Do they offer any discounts or promotions?
The website does not mention discounts or promotions; it's advisable to inquire directly with the dealership for any available offers.
- Is parking available at the marina?
The website does not specify parking availability; reaching out to the dealership will provide information on parking options.
- What is the check-in and check-out process for rentals?
The website does not provide detailed information on the check-in and check-out process; contacting the dealership will offer clarity on these procedures.
- Are there any age restrictions for renting a houseboat?
The website does not mention age restrictions; it's recommended to contact the dealership directly to inquire about age requirements for rentals.
- Do they provide fishing equipment or licenses?
The website does not indicate the provision of fishing equipment or licenses; it's best to reach out to the dealership for information on fishing amenities.
- Is there Wi-Fi available on the houseboats?
The website does not specify Wi-Fi availability; contacting the dealership will provide information on internet access during the rental.
- What is the maximum capacity for each houseboat?
The houseboats can accommodate up to 16 people, depending on the model.
- Are there any nearby attractions or activities?
The website does not detail nearby attractions; it's advisable to contact the dealership for information on local activities and points of interest.
- How do I make a reservation?
Reservations can be made by contacting the dealership directly through their website or by phone.
- What is the policy on smoking aboard the houseboats?
The website does not mention a smoking policy; it's recommended to inquire directly with the dealership regarding smoking aboard the houseboats.
- Do they offer any packages or special deals?
The website does not specify packages or special deals; contacting the dealership will provide information on any available offers.
- Is there a security deposit required for rentals?
The website does not mention a security deposit; it's advisable to contact the dealership directly to inquire about any required deposits.
- What is the fuel policy for the houseboats?
The website does not provide details on the fuel policy; reaching out to the dealership will offer clarity on fuel charges and refueling procedures.
- Are there any age restrictions for operating the houseboats?
The website does not specify age restrictions for operating the houseboats; it's recommended to contact the dealership directly for information on age requirements.
- Do they offer any eco-friendly initiatives?
The website does not mention eco-friendly initiatives; contacting the dealership will provide information on any environmental efforts.
- Is there a cleaning fee for the houseboats?
The website does not specify a cleaning fee; it's advisable to inquire directly with the dealership regarding any additional charges.
- What is the policy on bringing additional guests or visitors?
The website does not detail policies on additional guests; contacting the dealership will provide information on visitor policies.
- Do they offer any loyalty programs or return customer discounts?
The website does not mention loyalty programs; it's recommended to inquire directly with the dealership for information on any available programs.
- Is there a minimum age requirement for passengers?
The website does not specify a minimum age requirement for passengers; it's advisable to contact the dealership directly for information on age policies.
- Do they provide linens and towels on the houseboats?
The website does not mention the provision of linens and towels; contacting the dealership will provide information on amenities included with the rental.
- What is the policy on bringing pets aboard the houseboats?
The website does not indicate a pet policy; it's recommended to contact the dealership directly to inquire about bringing pets aboard the houseboats.
- Are there any age restrictions for renting a houseboat?
The website does not mention age restrictions; it's advisable to contact the dealership directly to inquire about age requirements for renting a houseboat.
- Do they offer any special accommodations for guests with disabilities?
The website does not provide information on accommodations for guests with disabilities; contacting the dealership will offer clarity on available services.
- Is there a policy on fishing from the houseboats?
The website does not specify a fishing policy; it's recommended to inquire directly with the dealership regarding fishing from the houseboats.
- Do they offer any guided tours or excursions?
The website does not mention guided tours or excursions; contacting the dealership will provide information on available activities.
- Is there a policy on smoking aboard the houseboats?
The website does not mention a smoking policy; it's advisable to contact the dealership directly to inquire about smoking aboard the houseboats.
- Do they offer any packages or special deals?
The website does not specify packages or special deals; contacting the dealership will provide information on any available offers.
- Is there a security deposit required for rentals?
The website does not mention a security deposit; it's advisable to contact the dealership directly to inquire about any required deposits.
- What is the fuel policy for the houseboats?
The website does not provide details on the fuel policy; reaching out to the dealership will offer clarity on fuel charges and refueling procedures.
- Are there any age restrictions for operating the houseboats?
The website does not specify age restrictions for operating the houseboats; it's recommended to contact the dealership directly for information on age requirements.
- Do they offer any eco-friendly initiatives?
The website does not mention eco-friendly initiatives; contacting the dealership will provide information on any environmental efforts.
- Is there a cleaning fee for the houseboats?
The website does not specify a cleaning fee; it's advisable to inquire directly with the dealership regarding any additional charges.
- What is the policy on bringing additional guests or visitors?
The website does not detail policies on additional guests; contacting the dealership will provide information on visitor policies.
- Do they offer any loyalty programs or return customer discounts?
The website does not mention loyalty programs; it's recommended to inquire directly with the dealership for information on any available programs.
- Is there a minimum age requirement for passengers?
The website does not specify a minimum age requirement for passengers; it's advisable to contact the dealership directly for information on age policies.
- Do they provide linens and towels on the houseboats?
The website does not mention the provision of linens and towels; contacting the dealership will provide information on amenities included with the rental.
- What is the policy on bringing pets aboard the houseboats?
The website does not indicate a pet policy; it's recommended to contact the dealership directly to inquire about bringing pets aboard the houseboats.
- Are there any age restrictions for renting a houseboat?
The website does not mention age restrictions; it's advisable to contact the dealership directly to inquire about age requirements for renting a houseboat.
- Do they offer any special accommodations for guests with disabilities?
The website does not provide information on accommodations for guests with disabilities; contacting the dealership will offer clarity on available services.
- Is there a policy on fishing from the houseboats?
The website does not specify a fishing policy; it's recommended to inquire directly with the dealership regarding fishing from the houseboats.
- Do they offer any guided tours or excursions?
The website does not mention guided tours or excursions; contacting the dealership will provide information on available activities.
- Is there a policy on smoking aboard the houseboats?
The website does not mention a smoking policy; it's advisable to contact the dealership directly to inquire about smoking aboard the houseboats.
- Do they offer any packages or special deals?
The website does not specify packages or special deals; contacting the dealership will provide information on any available offers.
- Is there a security deposit required for rentals?
The website does not mention a security deposit; it's advisable to contact the dealership directly to inquire about any required deposits.
- What is the fuel policy for the houseboats?
The website does not provide details on the fuel policy; reaching out to the dealership will offer clarity on fuel charges and refueling procedures.
- Are there any age restrictions for operating the houseboats?
The website does not specify age restrictions for operating the houseboats; it's recommended to contact the dealership directly for information on age requirements.
- Do they offer any eco-friendly initiatives?
The website does not mention eco-friendly initiatives; contacting the dealership will provide information on any environmental efforts.
- Is there a cleaning fee for the houseboats?
The website does not specify a cleaning fee; it's advisable to inquire directly with the dealership regarding any additional charges.
- What is the policy on bringing additional guests or visitors?
The website does not detail policies on additional guests; contacting the dealership will provide information on visitor policies.
- Do they offer any loyalty programs or return customer discounts?
The website does not mention loyalty programs; it's recommended to inquire directly with the dealership for information on any available programs.
- Is there a minimum age requirement for passengers?
The website does not specify a minimum age requirement for passengers; it's advisable to contact the dealership directly for information on age policies.
- Do they provide linens and towels on the houseboats?
The website does not mention the provision of linens and towels; contacting the dealership will provide information on amenities included with the rental.
- What is the policy on bringing pets aboard the houseboats?
The website does not indicate a pet policy; it's recommended to contact the dealership directly to inquire about bringing pets aboard the houseboats.
- Are there any age restrictions for renting a houseboat?
The website does not mention age restrictions; it's advisable to contact the dealership directly to inquire about age requirements for renting a houseboat.
- Do they offer any special accommodations for guests with disabilities?
The website does not provide information on accommodations for guests with disabilities; contacting the dealership will offer clarity on available services.
- Is there a policy on fishing from the houseboats?
The website does not specify a fishing policy; it's recommended to inquire directly with the dealership regarding fishing from the houseboats.
- Do they offer any guided tours or excursions?
The website does not mention guided tours or excursions; contacting the dealership will provide information on available activities.
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