Boating in Boston Dealer Score: 89
*Dealer Score is a proprietary metric from Boat-Dealers.org that is a scoring system incorporating both objective metrics and qualitative factors.
Customer Experience at Boating in Boston
Boating in Boston has received mixed reviews regarding customer service. Some customers have praised the staff for being friendly and helpful, enhancing their boating experiences. For instance, a reviewer mentioned that the staff is super friendly and helpful, making it a great time on the water.
However, other customers have reported negative experiences. One reviewer recounted a situation where, despite making a reservation and paying in advance, they were told upon arrival that they would only receive one hour of boating instead of the two hours they had booked, with no refund offered. The reviewer also described the staff as unprofessional, noting that one employee was watching a show on his phone and appeared annoyed by their presence.
Inventory and Offerings at Boating in Boston
Boating in Boston specializes in small boat rentals, including kayaks, paddleboards, and pedal boats. They offer rentals, classes, and camps suitable for both novices and experts. Their services are available at multiple locations, including Natick, Stoneham, and Hopkinton.
Services and Features at Boating in Boston
Boating in Boston provides a range of services:
- Rentals: They offer boat rentals at various locations, allowing customers to explore different bodies of water.
- Classes and Camps: They provide classes and camps for all skill levels, from beginners to experts.
- Events: They host events such as SUP Yoga sessions at their Natick and Memorial Beach Boathouse locations.
- Group Bookings: They offer group bookings for parties, birthdays, and other celebrations, accommodating groups of 10 boats or more.
Certifications and Industry Recognition
There is no specific information available regarding certifications or industry recognition for Boating in Boston.
Other Initiatives
Information about Boating in Boston's involvement in carbon offset programs, electric boats, or corporate social responsibility efforts is not readily available.
Business Details
Boating in Boston operates at multiple locations:
- Natick Boathouse: Located at 25 Commonwealth Rd, Natick, MA 01760.
- Stoneham Location: Located at 4 Woodland Rd, Stoneham, MA.
- Hopkinton State Park: Located at 89 Cedar St, Hopkinton, MA 01748.
Operating hours vary by location. For example, the Natick Boathouse operates daily from 10:00 a.m. to 6:00 p.m.
Financing and Insurance Options
There is no specific information available regarding in-house financing, partnerships with specific lenders, or boat insurance services offered by Boating in Boston.
Boat Delivery or Transport Services
Information about boat transport, delivery, or international shipping services provided by Boating in Boston is not readily available.
Frequently Asked Questions about Boating in Boston
- What types of boats does Boating in Boston offer?
Boating in Boston offers small boat rentals, including kayaks, paddleboards, and pedal boats.
- Do they provide classes or camps?
Yes, they offer classes and camps suitable for all skill levels.
- Can I rent a boat for a group event?
Yes, they accommodate group bookings for parties, birthdays, and other celebrations.
- What are their operating hours?
Operating hours vary by location. For example, the Natick Boathouse operates daily from 10:00 a.m. to 6:00 p.m.
- Do they offer in-house financing or insurance services?
There is no specific information available regarding in-house financing or insurance services.
- Do they provide boat transport or delivery services?
Information about boat transport or delivery services is not readily available.
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