Metro Boating Dealer Score: 93
*Dealer Score is a proprietary metric from Boat-Dealers.org that is a scoring system incorporating both objective metrics and qualitative factors.
Customer Experience at Metro Boating
Metro Boating, a family-owned dealership in Harvey, Louisiana, has been serving the New Orleans metropolitan area for over 60 years. Customers frequently commend their professionalism and prompt service. For instance, one reviewer noted, "Great service. Got my boat in and out quickly. Thanks for the great service. Will be bringing boat back for future services." Another highlighted their honesty and effective communication, stating, "Metro’s service department is hard to beat, and Joey was great to deal with. They’re honest, communicate well, and know you by name when you call, which is incredibly rare these days." However, some customers have expressed concerns about service prioritization, particularly for smaller boats. One reviewer mentioned, "Seems like they only cater to a certain type of boat owners. Was told we would get to your boat after we get the big boats out of the way."
Inventory and Offerings at Metro Boating
Metro Boating offers a diverse selection of both new and used boats, including center consoles, bay boats, and more. Their inventory features brands such as Blackjack, Shearwater, Sea Hunt, Carolina Skiff, Alumacraft, and Blazer Bay. They also provide outboard motors from reputable manufacturers like Honda, Mercury, and Yamaha.
Services and Features at Metro Boating
The dealership provides a range of services, including boat and parts sales, engine repair, and financing options. They maintain an extensive parts and accessories department for boats, motors, and trailers. Their service center is staffed with factory-certified technicians equipped with the latest diagnostic tools in the marine industry. While specific details about trade-ins, consignment, test drives, or guided tours are not explicitly mentioned, their comprehensive service offerings suggest a customer-focused approach.
Certifications and Industry Recognition
Metro Boating's customer satisfaction is evident through their consistently high Customer Satisfaction Index (CSI) ratings, which continue to exceed the national average. However, specific certifications or industry recognitions, such as MRAA Certified Marine Industry Dealer status, are not explicitly mentioned.
Business Details
Operating as a family-owned business for over six decades, Metro Boating is located at 3028 4th Street, Harvey, LA 70058. Their operating hours are Monday through Friday, 8:00 AM to 5:00 PM; they are closed on weekends. The dealership employs approximately 6-10 people. While the primary language spoken is English, specific information about other languages spoken is not available.
Financing and Insurance Options
Metro Boating offers financing options to assist customers in purchasing their boats. However, details about in-house financing, partnerships with specific lenders, or boat insurance services are not explicitly mentioned.
Boat Delivery or Transport Services
Specific information regarding boat transport, delivery, or international shipping services is not available.
Frequently Asked Questions about Metro Boating
- What types of boats does Metro Boating sell?
Metro Boating offers a variety of new and used boats, including center consoles, bay boats, and more, featuring brands like Blackjack, Shearwater, Sea Hunt, Carolina Skiff, Alumacraft, and Blazer Bay.
- Do they provide financing options?
Yes, Metro Boating offers financing options to assist customers in purchasing their boats.
- What are their operating hours?
Metro Boating operates Monday through Friday, 8:00 AM to 5:00 PM, and is closed on weekends.
- Where is Metro Boating located?
The dealership is located at 3028 4th Street, Harvey, LA 70058.
- Do they offer boat repair services?
Yes, Metro Boating provides engine repair services and maintains a service center staffed with factory-certified technicians.
- What brands of outboard motors do they sell?
Metro Boating offers outboard motors from reputable manufacturers like Honda, Mercury, and Yamaha.
- Do they accept trade-ins or consignment?
Specific information about trade-ins or consignment services is not explicitly mentioned.
- Do they offer test drives or guided tours?
Details about test drives or guided tours are not explicitly mentioned.
- Do they provide boat delivery or transport services?
Specific information regarding boat transport, delivery, or international shipping services is not available.
- What languages are spoken at Metro Boating?
While the primary language spoken is English, specific information about other languages spoken is not available.
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