US Boatworks Dealer Score: 72
*Dealer Score is a proprietary metric from Boat-Dealers.org that is a scoring system incorporating both objective metrics and qualitative factors.
Customer Experience at US Boatworks
US Boatworks is a family-owned and operated business located in Kansas City, Kansas. They prioritize customer satisfaction by offering knowledgeable and friendly service. Customers have praised their expertise in boat and motor parts, noting that they are "very knowledgeable on any boat" and "had exactly what I needed in stock." The staff is described as "friendly and professional," with "prompt and courteous" communication. However, some customers have reported issues with pricing and communication, such as unexpected price increases and misunderstandings during service consultations.
Inventory and Offerings at US Boatworks
US Boatworks specializes in providing a wide range of OEM (Original Equipment Manufacturer) boat parts and accessories. Their inventory includes parts for various boat brands, including Mercury, Mercruiser, Evinrude, Johnson, OMC, and Volvo Penta. They offer both new and used parts, catering to different customer needs. Additionally, they provide remanufactured lower units, which are priced at deep discounts and come with a full-year warranty. However, they do not appear to sell complete boats or outboard motors from brands like Yamaha, Suzuki, or Yamaha.
Services and Features at US Boatworks
US Boatworks offers several services to support boat owners:
- Boat Repair: They provide repair services for various boat components, including lower units and other parts.
- Boat Insurance: They offer boat insurance services to help protect your investment.
- Boat Winterization: They assist with winterizing boats to ensure they are ready for the off-season.
They also accept trade-ins and consignment, allowing customers to sell or trade their boats through the dealership. While they do not offer boat rentals, events, or marina services, they are known for their extensive inventory and prompt shipping, with most orders placed by 1 pm CST shipping the same day.
Certifications and Industry Recognition
US Boatworks has over 40 years of experience in the replacement drive business, demonstrating their expertise and reliability in the industry. However, there is no specific information available regarding certifications such as MRAA Certified Marine Industry Dealer or other accreditations.
Other Initiatives
There is no publicly available information indicating that US Boatworks promotes carbon offset programs, sells electric boats, or engages in Corporate Social Responsibility (CSR) efforts.
Business Details
US Boatworks is a small, family-owned dealership located in Kansas City, Kansas. Their operating hours are Monday to Friday from 9 AM to 5 PM CST, and Saturday from 9 AM to Noon CST. They are closed on Sundays. The primary language spoken is English.
Financing and Insurance Options
US Boatworks offers boat insurance services to help protect your investment. However, there is no specific information available regarding in-house financing or partnerships with specific lenders.
Boat Delivery or Transport Services
There is no publicly available information indicating that US Boatworks assists with boat transport, delivery, or international shipping.
Frequently Asked Questions about US Boatworks
- Does US Boatworks sell complete boats?
No, US Boatworks specializes in boat parts and accessories but does not sell complete boats.
- Do they offer boat rentals?
No, US Boatworks does not offer boat rentals.
- What brands of boat parts do they carry?
They carry parts for brands like Mercury, Mercruiser, Evinrude, Johnson, OMC, and Volvo Penta.
- Do they provide boat repair services?
Yes, they offer repair services for various boat components.
- What are their operating hours?
Monday to Friday: 9 AM to 5 PM CST; Saturday: 9 AM to Noon CST; Sunday: Closed.
- Do they offer in-house financing?
There is no specific information available regarding in-house financing.
- Do they assist with boat transport or delivery?
There is no information indicating that they offer boat transport or delivery services.
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