D's Marine Service Dealer Score: 87
*Dealer Score is a proprietary metric from Boat-Dealers.org that is a scoring system incorporating both objective metrics and qualitative factors.
Customer Experience at D's Marine Service
D's Marine Service, established in 1975, has been serving boating enthusiasts in McHenry, Illinois, and surrounding areas for over 45 years. Customers frequently commend the dealership for its courteous and professional staff, highlighting their wealth of experience and knowledge. One customer noted, "People who really care Gerald should be proud of their employees." Another shared, "Great service and very personable owner. Hope to have our slip here for many years!" However, some reviews mention areas for improvement, such as communication and service follow-through. For instance, a customer expressed dissatisfaction with the resolution of their boat's issues, stating, "Worst part...$860 later, 6 weeks later, never putting the boat in the water that season as it was a busy year for me."
Inventory and Offerings at D's Marine Service
D's Marine Service offers a comprehensive range of services, including boat maintenance, engine repair, and repairs for canvas, interior, fiberglass, gel coat, skegs, props, and trailers. They provide boat and jet ski slip rentals during the summer and winter storage options. The dealership's certified technicians service various engine brands, including Mercury, Mariner, Force, Johnson, and Evinrude outboards, as well as Mercruiser, OMC, and Volvo Penta stern drives. While specific details about their boat inventory are not provided, their extensive service offerings suggest a focus on both new and used boats.
Services and Features at D's Marine Service
D's Marine Service provides a full range of boat and engine repair services, including engine diagnostics, lubrication, oil and filter changes, and maintenance of belts and hoses. They offer boat and jet ski slip rentals in the summer and winter storage options. The dealership accepts trade-ins and consignment, offers test drives or guided tours, and provides Boat-Alert.com history reports for used boats. They also offer financing and insurance options, partnering with specific lenders to provide in-house financing and boat insurance services. Additionally, they assist with boat transport, delivery, and international shipping.
Certifications and Industry Recognition
D's Marine Service is a full-service marina offering one of the largest parts inventories in northern Illinois. They have certified technicians who service various engine brands, including Mercury, Mariner, Force, Johnson, and Evinrude outboards, as well as Mercruiser, OMC, and Volvo Penta stern drives. While specific certifications or industry recognitions are not explicitly mentioned, their extensive experience and service offerings indicate a strong commitment to industry standards.
Other Initiatives
Specific details about D's Marine Service's involvement in carbon offset programs, electric boat sales, or corporate social responsibility efforts are not provided.
Business Details
D's Marine Service is a locally owned dealership located at 3308 Waukegan Rd, McHenry, IL 60050. Operating hours are Tuesday through Friday from 8:00 AM to 3:00 PM, and Saturday from 9:00 AM to 2:00 PM. The dealership is closed on Sundays and Mondays. They accept credit cards, offer private lot parking, and are wheelchair accessible. The dealership is open to all customers and allows dogs on the premises. They also offer military discounts.
Financing and Insurance Options
D's Marine Service provides in-house financing and partners with specific lenders to offer boat insurance services.
Boat Delivery or Transport Services
D's Marine Service assists with boat transport, delivery, and international shipping.
Frequently Asked Questions
- What types of boats does D's Marine Service sell?
While specific details about their boat inventory are not provided, D's Marine Service offers a comprehensive range of services, including boat maintenance, engine repair, and repairs for various boat components.
- Do they offer financing options?
Yes, D's Marine Service provides in-house financing and partners with specific lenders to offer boat insurance services.
- What are their operating hours?
D's Marine Service operates Tuesday through Friday from 8:00 AM to 3:00 PM, and Saturday from 9:00 AM to 2:00 PM. They are closed on Sundays and Mondays.
- Do they accept trade-ins?
Yes, D's Marine Service accepts trade-ins and consignment.
- Do they offer boat transport services?
Yes, D's Marine Service assists with boat transport, delivery, and international shipping.
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