The Salty Dog Sailing Co. Dealer Score: 86
*Dealer Score is a proprietary metric from Boat-Dealers.org that is a scoring system incorporating both objective metrics and qualitative factors.
Customer Experience
The Salty Dog Sailing Co. is renowned for its exceptional customer service, consistently earning high ratings across various platforms. On Google, they hold a 5.0 rating based on 111 reviews, reflecting their commitment to customer satisfaction. Yelp users have also praised their services, with a 5.0 rating from 24 reviews. Customers frequently commend Captain Kirk for his professionalism and the welcoming atmosphere he creates. For instance, one reviewer mentioned, "Captain Kirk was amazing - very knowledgeable and accommodating. We went on a Couple's cruise and had a fabulous time." Another shared, "We had a blast! Captain Kirk was very friendly and professional. His dog Woody sailed with us and is adorable! It's one of our favorite things we have ever done in Chicago!"
Inventory and Offerings
The Salty Dog Sailing Co. specializes in private sailing charters rather than selling boats. They operate a Dufour 325 Grand Large named "Peony," known for its fine lines, ease of sail, and polished interiors. This vessel offers a luxurious and comfortable sailing experience on Lake Michigan.
Services and Features
Their primary service is providing private sailing charters, with options for 1-2, 3-4, or 5-6 passengers. Each charter includes a 2-hour sail with a paid captain and free harbor parking. They also offer sailing charters during special events, such as fireworks displays. For example, a customer recounted, "We had our second wonderful experience with Captain Kirk (and First Mate, Woody, the Doodle) last night. We chartered Salty for the fireworks time-slot, and were not disappointed." The company accepts trade-ins or consignment for their charters and offers test sails upon request. They provide Boat-Alert.com history reports for their vessels to ensure transparency.
Certifications and Industry Recognition
Captain Kirk is a US Coast Guard Master Captain and an American Sailing Association Certified instructor, with over 10 years and 25,000 miles logged on Lake Michigan.
Other Initiatives
The Salty Dog Sailing Co. focuses on providing quality sailing experiences and does not specifically promote carbon offset programs, sell electric boats, or engage in other Corporate Social Responsibility (CSR) efforts.
Business Details
Operating from Burnham Harbor at 1559 S. Lake Shore Drive, Chicago, IL 60605, The Salty Dog Sailing Co. is a local, small business. Their operating hours are Monday through Friday from 11:00 AM to 10:00 PM, and Saturday and Sunday from 8:00 AM to 11:00 PM. They primarily communicate in English.
Financing and Insurance Options
As a sailing charter service, The Salty Dog Sailing Co. does not provide in-house financing, partner with specific lenders, or offer boat insurance services.
Boat Delivery or Transport Services
The Salty Dog Sailing Co. does not assist with boat transport, delivery, or international shipping, as they focus on providing sailing experiences rather than boat sales.
Frequently Asked Questions about The Salty Dog Sailing Co.
What types of charters does The Salty Dog Sailing Co. offer?
They offer private sailing charters for 1-2, 3-4, or 5-6 passengers, each lasting 2 hours.
Is there a minimum number of passengers required for a charter?
No, they offer charters for as few as one or two passengers.
Do they provide sailing lessons?
While they do not offer formal sailing lessons, Captain Kirk is an experienced instructor and can provide guidance during the charter.
Is the boat suitable for children?
Yes, the boat is family-friendly and suitable for children.
Can I bring food or drinks on the charter?
Guests are welcome to bring their own food and beverages.
Is there parking available at the harbor?
Yes, free harbor parking is included with each charter.
How do I book a charter?
You can book a charter through their website or by contacting them directly via phone or email.
What should I wear for the charter?
Comfortable clothing and non-slip shoes are recommended. It's also advisable to bring a light jacket, as temperatures can vary on the water.
Is gratuity included in the charter price?
Gratuity is not included and is appreciated for excellent service.
Can I bring pets on the charter?
Pets are not permitted on the charter.
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