Bitler Marine Dealer Score: 91
*Dealer Score is a proprietary metric from Boat-Dealers.org that is a scoring system incorporating both objective metrics and qualitative factors.
Customer Experience at Bitler Marine
Bitler Marine, located in Albany, Illinois, has been serving the community for over 25 years. Customers have praised their knowledgeable and friendly staff. For instance, one reviewer mentioned, "I took my tuffy over to Julie, Carl and Tom today to install a Minn Kota Terrova trolling motor and could not be happier with the service and knowledge of this team." However, some customers have expressed concerns about service quality. A reviewer stated, "I was charged for mechanical work I am not even sure they provided. My boat actually ran worse after a $300 carb service."
Inventory and Offerings at Bitler Marine
Bitler Marine specializes in selling top-of-the-line G3 boats, including Jon boats and pontoons. They pair these vessels with Yamaha outboard motors to provide complete packages. Additionally, they offer a wide variety of parts and accessories to meet various boating needs.
Services and Features at Bitler Marine
Bitler Marine provides a range of services to enhance the boating experience. Their 5 Star certified service department is always ready to take care of customers' needs, ensuring that their service does not end the day of the sale. They also offer financing options to assist customers in purchasing their desired boats. However, specific details about trade-ins, consignment, test drives, or guided tours are not readily available.
Certifications and Industry Recognition
Bitler Marine is a 5 Star certified service department, indicating a high level of service quality and customer satisfaction. However, there is no specific information available regarding other certifications or industry recognitions.
Business Details
Bitler Marine is a family-owned and operated dealership located on the banks of the Mississippi River in Albany, Illinois. They have been serving the area for over 25 years, offering a personalized and community-focused experience. Their operating hours are Monday to Friday from 8:30 a.m. to 5:00 p.m., and Saturday from 9:00 a.m. to 1:00 p.m. They are closed on Sundays. The primary language spoken is English.
Financing and Insurance Options
Bitler Marine offers financing options to assist customers in purchasing their desired boats. However, specific details about in-house financing, partnerships with specific lenders, or boat insurance services are not readily available.
Boat Delivery or Transport Services
There is no specific information available regarding boat transport, delivery, or international shipping services offered by Bitler Marine.
Frequently Asked Questions about Bitler Marine
- What types of boats does Bitler Marine sell?
Bitler Marine specializes in G3 boats, including Jon boats and pontoons, paired with Yamaha outboard motors.
- Do they offer financing options?
Yes, Bitler Marine provides financing options to assist customers in purchasing their desired boats.
- What are their operating hours?
Bitler Marine operates Monday to Friday from 8:30 a.m. to 5:00 p.m., and Saturday from 9:00 a.m. to 1:00 p.m. They are closed on Sundays.
- Is there information about trade-ins or consignment?
Specific details about trade-ins or consignment services are not readily available.
- Do they offer test drives or guided tours?
Information regarding test drives or guided tours is not specified.
- Do they provide boat transport or delivery services?
There is no specific information available regarding boat transport, delivery, or international shipping services.
- What languages are spoken at Bitler Marine?
The primary language spoken is English.
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