Windward Boats Inc Dealer Score: 69
*Dealer Score is a proprietary metric from Boat-Dealers.org that is a scoring system incorporating both objective metrics and qualitative factors.
Customer Experience at Windward Boats Inc
Windward Boats Inc, established in 1984, has built a strong reputation for customer service in Hawaii. Customers frequently commend the dealership for its knowledgeable and friendly staff. For instance, one customer shared, "The team at Windward Boats is always professional and provide quality service." Another noted, "Jim was great to work with. He went above and beyond to make sure that the boat was set up the way I wanted it to be set up and made sure to get me the best rate possible." However, some reviews mention areas for improvement, particularly in service and parts departments. It's advisable for potential customers to consult multiple reviews to get a comprehensive understanding of the dealership's customer service.
Inventory and Offerings at Windward Boats Inc
Windward Boats Inc offers a diverse range of vessels, including pontoons, center consoles, and kayaks. They carry both new and used boats from reputable brands such as Boston Whaler, Sea Ray, Bayliner, Robalo, and Arima. The dealership also offers outboard motors from Yamaha, Honda, and Mercury.
Services and Features at Windward Boats Inc
The dealership provides a comprehensive suite of services, including financing options, repairs, winterization, storage, maintenance, and boat rentals. They accept trade-ins and consignment boats. Test drives and guided tours are available for prospective buyers. Additionally, Windward Boats Inc offers Boat-Alert.com history reports for used boats to ensure transparency.
Certifications and Industry Recognition
Windward Boats Inc is a locally owned and operated dealership with over 40 years of experience in the marine industry. While specific certifications like MRAA are not explicitly mentioned, their longstanding presence and industry experience reflect a commitment to quality and customer satisfaction.
Other Initiatives
The dealership's website does not provide specific information about carbon offset programs, electric boats, or corporate social responsibility efforts. For detailed information on such initiatives, it's recommended to contact Windward Boats Inc directly.
Business Details
Windward Boats Inc operates from a single location in Kailua, Hawaii. Operating hours are Monday to Friday from 9:00 AM to 5:30 PM, and Saturday from 9:00 AM to 5:30 PM; they are closed on Sundays. The dealership employs approximately 20+ people.
Financing and Insurance Options
Windward Boats Inc offers in-house financing for boats and motors at all their locations, making the purchasing process more accessible for customers.
Boat Delivery or Transport Services
The dealership provides boat transport services, including delivery to customers. For international shipping or more specialized transport needs, it's advisable to contact Windward Boats Inc directly to discuss available options.
Frequently Asked Questions
1. What types of boats does Windward Boats Inc sell?
They offer a variety of vessels, including pontoons, center consoles, and kayaks, from brands like Boston Whaler, Sea Ray, Bayliner, Robalo, and Arima.
2. Do they provide financing options?
Yes, Windward Boats Inc offers in-house financing for boats and motors at all their locations.
3. Are test drives available?
Yes, they offer test drives and guided tours for prospective buyers.
4. Do they accept trade-ins?
Yes, Windward Boats Inc accepts trade-ins and consignment boats.
5. What are their operating hours?
They are open Monday to Friday from 9:00 AM to 5:30 PM, and Saturday from 9:00 AM to 5:30 PM; they are closed on Sundays.
6. Do they offer boat transport services?
Yes, they provide boat transport services, including delivery to customers.
7. What brands of outboard motors do they sell?
They offer outboard motors from Yamaha, Honda, and Mercury.
8. Do they provide boat history reports for used boats?
Yes, they offer Boat-Alert.com history reports for used boats to ensure transparency.
9. Is Windward Boats Inc a certified marine industry dealer?
While specific certifications like MRAA are not explicitly mentioned, their longstanding presence and industry experience reflect a commitment to quality and customer satisfaction.
10. Do they have any corporate social responsibility initiatives?
Specific information about such initiatives is not provided on their website; it's recommended to contact them directly for more details.
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