The Jet Ski Doctor Dealer Score: 74
*Dealer Score is a proprietary metric from Boat-Dealers.org that is a scoring system incorporating both objective metrics and qualitative factors.
Customer Experience at The Jet Ski Doctor
The Jet Ski Doctor, a family-owned business since 1992, is dedicated to providing high-quality service and education to its clients. They emphasize transparent communication, involving customers throughout the repair process with detailed updates and photos. This approach fosters long-lasting relationships with clients and suppliers.
Customer reviews reflect a mix of experiences. On Birdeye, the dealership holds a 4.6-star rating based on 126 reviews, with customers praising their reliability, professionalism, and personal service. However, some reviews on Yelp mention concerns about service quality and pricing.
Inventory and Offerings at The Jet Ski Doctor
The Jet Ski Doctor specializes in jet skis, jet boats, and yacht tenders, offering both new and pre-owned models. Their inventory includes popular brands like Yamaha and Sea-Doo. They also provide pre-purchase inspections to ensure customers are buying quality-tested watercraft.
Services and Features at The Jet Ski Doctor
The dealership offers a comprehensive range of services, including:
- Full-Service Jet Ski Repair: From diagnostics to major engine rebuilds, they handle various repair needs.
- Mobile Jet Ski Repair: Serving areas like Fort Lauderdale, Hollywood, Aventura, Miami Beach, and more, they provide on-site repairs for customer convenience.
- Jet Boat and Yacht Tender Repair: Specialized services to maintain larger watercraft in optimal condition.
- Jet Car Services: Including engine setup, routine maintenance, and diagnostics for jet cars.
- Storage Solutions: Secure indoor storage for jet skis and boats, with services like cleaning, charging, and maintenance upon request.
They also offer financing options and accept trade-ins or consignment. Test drives and guided tours are available for potential buyers. Additionally, they provide Boat-Alert.com history reports for used boats to ensure transparency.
Certifications and Industry Recognition
The Jet Ski Doctor is a member of the International Jet Sports Boating Association (IJSBA), reflecting their commitment to industry standards and best practices.
Other Initiatives
While specific details about carbon offset programs, electric boats, or Corporate Social Responsibility (CSR) efforts are not readily available, the dealership's focus on quality service and customer education indicates a commitment to responsible business practices.
Business Details
Located at 1056 NW 3rd St, Hallandale Beach, FL 33009, The Jet Ski Doctor operates Monday through Friday, with varying hours:
- Monday: 10:00 a.m. to 4:00 p.m.
- Tuesday to Friday: 9:00 a.m. to 6:00 p.m.
- Saturday and Sunday: Closed
They primarily communicate in English.
Financing and Insurance Options
The dealership provides in-house financing and partners with specific lenders to offer flexible payment plans. They also offer boat insurance services to ensure comprehensive coverage for their customers.
Boat Delivery or Transport Services
The Jet Ski Doctor assists with boat transport and delivery services, ensuring safe and timely delivery of watercraft to their customers.
Frequently Asked Questions about The Jet Ski Doctor
- What types of watercraft does The Jet Ski Doctor sell?
They sell jet skis, jet boats, and yacht tenders, including both new and pre-owned models from brands like Yamaha and Sea-Doo.
- Do they offer mobile repair services?
Yes, they provide mobile repair services across Broward and Miami-Dade counties, bringing expertise directly to your location.
- Can I store my jet ski or boat at The Jet Ski Doctor?
Yes, they offer secure indoor storage with services like cleaning, charging, and maintenance upon request.
- Do they provide financing options?
Yes, they offer in-house financing and partner with specific lenders to provide flexible payment plans.
- Are test drives available for potential buyers?
Yes, they offer test drives and guided tours to help customers make informed purchasing decisions.
- Is The Jet Ski Doctor a certified dealer?
Yes, they are a member of the International Jet Sports Boating Association (IJSBA), reflecting their commitment to industry standards.
- Do they assist with boat transport and delivery?
Yes, they provide boat transport and delivery services to ensure safe and timely delivery of watercraft to their customers.
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