Hi-Tide Boat Sales & Service, San Rafael CA

Hi-Tide Boat Sales & Service, located in San Rafael, California, has been serving the marine community for over 30 years. They specialize in pre-owned boats, offering sales, repairs, and storage services. Known for their knowledgeable staff, including skilled technicians for engine issues, Hi-Tide is an authorized dealer for Mercury/Mercruiser and Pacific Trailers, providing a comprehensive suite of marine services.

Customer Experience at Hi-Tide Boat Sales & Service

Hi-Tide Boat Sales & Service, located at 620 Canal Street in San Rafael, California, has been serving the marine community for over 30 years. They offer a range of services, including boat sales, repairs, parts, and storage. Customer feedback varies, with some praising the knowledgeable staff and quality service, while others have reported negative experiences. For instance, a customer mentioned that Anthony, a technician at Hi-Tide, is knowledgeable about Mercruiser engines and provided fair assistance in resolving engine issues. However, other reviews highlight concerns about customer service and communication.

Inventory and Offerings at Hi-Tide Boat Sales & Service

Hi-Tide specializes in selling pre-owned boats, including offshore, ski, recreational, and fishing models. They are an authorized dealer for Pacific Trailers and Klamath aluminum boats. Additionally, Hi-Tide offers a variety of Mercury and Mercruiser parts and services. While specific brands of new boats are not detailed, their focus on pre-owned vessels provides customers with a range of options.

Services and Features at Hi-Tide Boat Sales & Service

Hi-Tide provides a comprehensive suite of services, including boat sales, mechanical repairs, engine sales, parts sales, and boat storage. They offer covered storage for boats up to 28 feet or 6,500 pounds. The dealership operates Monday through Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and is closed on Sundays. Languages spoken include English.

Certifications and Industry Recognition

Hi-Tide is an authorized Mercury/Mercruiser dealer and a Mercury Precision Parts Dealer. They are also a Pacific Trailer Dealer. However, specific certifications such as MRAA Certified Marine Industry Dealer are not mentioned.

Other Initiatives

There is no publicly available information indicating that Hi-Tide promotes carbon offset programs, sells electric boats, or engages in Corporate Social Responsibility (CSR) efforts.

Business Details

Hi-Tide Boat Sales & Service is a locally owned dealership in San Rafael, California. They operate Monday through Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and are closed on Sundays. The dealership primarily operates in English.

Financing and Insurance Options

Specific details about in-house financing, partnerships with lenders, or boat insurance services are not provided in the available information.

Boat Delivery or Transport Services

There is no information available regarding boat transport, delivery, or international shipping services offered by Hi-Tide.

Frequently Asked Questions

1. What types of boats does Hi-Tide sell?

Hi-Tide specializes in pre-owned boats, including offshore, ski, recreational, and fishing models.

2. Do they offer boat storage?

Yes, Hi-Tide provides covered storage for boats up to 28 feet or 6,500 pounds.

3. What are their operating hours?

Hi-Tide operates Monday through Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and is closed on Sundays.

4. Do they offer financing options?

Specific details about financing options are not provided in the available information.

5. Is Hi-Tide an authorized dealer for any brands?

Yes, Hi-Tide is an authorized Mercury/Mercruiser dealer and a Pacific Trailer Dealer.

6. What languages are spoken at Hi-Tide?

The dealership primarily operates in English.

7. Do they offer boat transport or delivery services?

There is no information available regarding boat transport or delivery services offered by Hi-Tide.

8. Are there any customer reviews available?

Customer reviews vary, with some praising the knowledgeable staff and quality service, while others have reported negative experiences.

9. Is Hi-Tide involved in any environmental initiatives?

There is no publicly available information indicating that Hi-Tide promotes carbon offset programs or sells electric boats.

10. Is Hi-Tide a large dealership or a local business?

Hi-Tide Boat Sales & Service is a locally owned dealership in San Rafael, California.

Mailing Address for Hi-Tide Boat Sales & Service: 620 Canal St, 94901
Contact Email:
Website: https://www.hitideboats.com
Phone: (415) 459-0254
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