SOAR Inflatables / Russian River Adventures Dealer Score: 91
*Dealer Score is a proprietary metric from Boat-Dealers.org that is a scoring system incorporating both objective metrics and qualitative factors.
Customer Experience at SOAR Inflatables / Russian River Adventures
SOAR Inflatables / Russian River Adventures, located in Healdsburg, California, has received a mix of customer feedback. On platforms like Yelp, the business holds a 4.5-star rating based on 243 reviews, with customers praising the friendly and knowledgeable staff, as well as the quality of equipment provided. For instance, one reviewer mentioned, "Staff were helpful and polite," highlighting the positive interactions with the team.
However, some reviews on TripAdvisor have expressed concerns about organization and customer service. A reviewer noted, "I had high hopes for a river adventure with my family... What I found first was an extremely RUDE and condescending shuttle driver." These mixed reviews suggest that while many customers have had enjoyable experiences, there are areas for improvement in service consistency.
Inventory and Offerings at SOAR Inflatables / Russian River Adventures
The dealership specializes in SOAR Inflatables, known for their versatility in various water adventures. These canoes are designed for activities ranging from family outings on lakes to more challenging expeditions on rivers like the Grand Canyon. The dealership offers both new and used SOAR Inflatables, catering to a wide range of customers. However, there is no specific information available regarding the sale of other boat brands or outboard motors from manufacturers like Mercury, Suzuki, or Yamaha.
Services and Features at SOAR Inflatables / Russian River Adventures
The dealership provides a variety of services, including:
- Boat Rentals: Customers can rent SOAR Inflatables for river adventures.
- Guided Electric Bike Tours: They offer half-day electric bike tours, which can be combined with a canoe trip for a full day of adventure.
- Shuttle Services: Transportation to and from launch sites is provided for canoe rentals.
There is no specific information about trade-ins, consignment options, test drives, or the availability of Boat-Alert.com history reports for used boats.
Certifications and Industry Recognition
As of March 2024, SOAR Inflatables is under the ownership of Trail Head River Sports in Missoula, Montana. There is no publicly available information indicating that the dealership holds certifications such as the MRAA Certified Marine Industry Dealer or other industry-specific accreditations.
Other Initiatives
There is no specific information available regarding carbon offset programs, the sale of electric boats, or other Corporate Social Responsibility (CSR) efforts undertaken by SOAR Inflatables / Russian River Adventures.
Business Details
SOAR Inflatables / Russian River Adventures is a local dealership located at 20 Healdsburg Ave, Healdsburg, CA 95448. Operating hours are Monday through Sunday, from 9:00 a.m. to 5:00 p.m. The primary language spoken is English.
Financing and Insurance Options
There is no specific information available regarding in-house financing, partnerships with specific lenders, or the offering of boat insurance services at SOAR Inflatables / Russian River Adventures.
Boat Delivery or Transport Services
The dealership provides shuttle services for customers renting canoes, transporting them to and from launch sites. However, there is no information available about assistance with boat transport, delivery, or international shipping.
Frequently Asked Questions about SOAR Inflatables / Russian River Adventures
- What types of boats does SOAR Inflatables / Russian River Adventures sell?
They specialize in SOAR Inflatables, offering both new and used models.
- Do they offer guided tours?
Yes, they provide guided electric bike tours, which can be combined with canoe trips.
- What are their operating hours?
They are open Monday through Sunday, from 9:00 a.m. to 5:00 p.m.
- Do they offer financing options?
There is no specific information available regarding financing options.
- Do they provide boat delivery services?
They offer shuttle services for canoe rentals but do not provide boat delivery or transport services.
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