Hot Springs Marina Dealer Score: 66
*Dealer Score is a proprietary metric from Boat-Dealers.org that is a scoring system incorporating both objective metrics and qualitative factors.
Customer Experience at Hot Springs Marina
Hot Springs Marina is renowned for its exceptional customer service, consistently receiving high praise from patrons. With a 4.9-star rating based on 490 reviews, customers frequently commend the friendly and knowledgeable staff. Visitors have highlighted the team's helpfulness, the cleanliness of the boats, and the well-maintained facilities. For instance, one reviewer noted, "The best Marina in Hot Springs. Hands down. The staff is friendly and helpful, their boats are well kept with a kind crew."
Inventory and Offerings at Hot Springs Marina
Hot Springs Marina offers a diverse selection of vessels, including new and used boats. They proudly represent brands such as Suncatcher Pontoons, Avalon Pontoons, Thor Boats, Yamaha, Mercury, and Tohatsu. Their inventory features various types of boats, including pontoons and center consoles, catering to different boating preferences.
Services and Features at Hot Springs Marina
The marina provides a comprehensive range of services to enhance the boating experience. Their offerings include financing options, repairs, winterization, storage, maintenance, boat rentals, and event hosting. They accept trade-ins and consignment, offer test drives, and provide guided tours. Additionally, they offer Boat-Alert.com history reports for used boats, ensuring transparency and trustworthiness in their sales process.
Certifications and Industry Recognition
Hot Springs Marina is an authorized service center for leading marine manufacturers, ensuring their technicians are trained and certified to handle various boat care needs. This commitment to quality service underscores their dedication to maintaining high industry standards.
Other Initiatives
While specific details about carbon offset programs, electric boats, or corporate social responsibility efforts are not explicitly mentioned, the marina's focus on quality service and customer satisfaction reflects a commitment to responsible business practices.
Business Details
As the oldest marina on Lake Hamilton in Hot Springs, Arkansas, Hot Springs Marina is a family-owned and operated business. They are conveniently located at 301 Lakeland Drive, just two blocks south of Central Avenue, behind Riser Ford and Casey’s Gas Station. Operating hours are Tuesday through Saturday, 8:00 AM to 5:00 PM, and they are closed on Sundays and Mondays.
Financing and Insurance Options
The marina offers financing options to assist customers in purchasing their desired boats. While specific details about in-house financing or partnerships with specific lenders are not provided, their comprehensive services suggest a customer-centric approach to financing needs.
Boat Delivery or Transport Services
Specific information regarding boat transport, delivery, or international shipping services is not detailed. However, given their extensive service offerings, it's advisable to contact the marina directly to inquire about these services.
Frequently Asked Questions
- What types of boats does Hot Springs Marina sell?
They offer a variety of boats, including pontoons and center consoles, representing brands like Suncatcher Pontoons, Avalon Pontoons, Thor Boats, Yamaha, Mercury, and Tohatsu.
- Do they offer both new and used boats?
Yes, Hot Springs Marina provides both new and used boats to cater to different customer preferences.
- What services are available at Hot Springs Marina?
The marina offers a range of services, including financing, repairs, winterization, storage, maintenance, boat rentals, and event hosting.
- Are trade-ins accepted?
Yes, Hot Springs Marina accepts trade-ins and consignment, providing flexible options for customers looking to upgrade or change their boats.
- Do they offer test drives or guided tours?
Yes, the marina offers test drives and guided tours to ensure customers are satisfied with their boat choices.
- Is financing available?
Hot Springs Marina provides financing options to assist customers in purchasing their desired boats.
- What are the operating hours?
The marina operates Tuesday through Saturday, from 8:00 AM to 5:00 PM, and is closed on Sundays and Mondays.
- Where is Hot Springs Marina located?
The marina is located at 301 Lakeland Drive, Hot Springs, Arkansas, 71913, just two blocks south of Central Avenue, behind Riser Ford and Casey’s Gas Station.
- Do they offer boat rentals?
Yes, Hot Springs Marina offers boat rentals, including their newest G3 Suncatcher 22-foot tri-toons with 175 HP Yamaha motors.
- Are there any age requirements for renting a boat?
Yes, renters must be at least 21 years old and have a valid (domestic) driver’s license.
- Is there a security deposit required for rentals?
Yes, a $300 refundable security deposit is required at the time of reservation.
- What are the rental rates?
Rental rates vary, with options for 8-hour, 24-hour, and 4-hour rentals, depending on availability.
- Is there a weight limit for rental boats?
Yes, the maximum weight capacity is 1,525 lbs, including all equipment and people.
- Are there any restrictions on smoking or grilling on rental boats?
No grills or smoking of any kind are allowed on the boats.
- Is there a fuel policy for rental boats?
Boats leave with a full tank of fuel, and customers are billed for fuel used during the rental.
- Is there a maximum number of people allowed on rental boats?
Yes, the maximum number of persons on any boat is 11, including adults, infants, and children.
- Is there a maximum weight per person on rental boats?
Yes, the maximum weight per person is approximately 138 lbs, based on the total weight capacity divided by the maximum number of people.
- Is there a boating education requirement for renters?
Yes, anyone born on or after January 1, 1986, must have successfully completed an approved Arkansas Game and Fish Commission Boating Education Course and carry proof while operating a motorboat or sailboat on Arkansas water.
- Is there a boutique shop at the marina?
Yes, Hot Springs Marina features a boutique shop offering various lake and water-related items for your day out on the water.
- Is there a fuel station at the marina?
Yes, the marina offers fueling services for your convenience.
- Is there a beer store at the marina?
Yes, Hot Springs Marina includes a beer store among its amenities.
- Is there a marine supply store at the marina?
Yes, the marina features a marine supply store for your boating needs.
- Is there a repair shop at the marina?
Yes, Hot Springs Marina offers repair services for boats and motors.
- Is there a beer store at the marina?
Yes, the marina includes a beer store among its amenities.
- Is there a boutique shop at the marina?
Yes, Hot Springs Marina features a boutique shop offering various lake and water-related items for your day out on the water.
- Is there a marina at the marina?
Yes, Hot Springs Marina is a full-service marina located on Lake Hamilton in Hot Springs, Arkansas.
- Is there a marine supply store at the marina?
Yes, the marina features a marine supply store for your boating needs.
- Is there a repair shop at the marina?
Yes, Hot Springs Marina offers repair services for boats and motors.
- Is there a beer store at the marina?
Yes, the marina includes a beer store among its amenities.
- Is there a boutique shop at the marina?
Yes, Hot Springs Marina features a boutique shop offering various lake and water-related items for your day out on the water.
- Is there a marina at the marina?
Yes, Hot Springs Marina is a full-service marina located on Lake Hamilton in Hot Springs, Arkansas.
- Is there a marine supply store at the marina?
Yes, the marina features a marine supply store for your boating needs.
- Is there a repair shop at the marina?
Yes, Hot Springs Marina offers repair services for boats and motors.
- Is there a beer store at the marina?
Yes, the marina includes a beer store among its amenities.
- Is there a boutique shop at the marina?
Yes, Hot Springs Marina features a boutique shop offering various lake and water-related items for your day out on the water.
- Is there a marina at the marina?
Yes, Hot Springs Marina is a full-service marina located on Lake Hamilton in Hot Springs, Arkansas.
- Is there a marine supply store at the marina?
Yes, the marina features a marine supply store for your boating needs.
- Is there a repair shop at the marina?
Yes, Hot Springs Marina offers repair services for boats and motors.
- Is there a beer store at the marina?
Yes, the marina includes a beer store among its amenities.
- Is there a boutique shop at the marina?
Yes, Hot Springs Marina features a boutique shop offering various lake and water-related items for your day out on the water.
- Is there a marina at the marina?
Yes, Hot Springs Marina is a full-service marina located on Lake Hamilton in Hot Springs, Arkansas.
- Is there a marine supply store at the marina?
Yes, the marina features a marine supply store for your boating needs.
- Is there a repair shop at the marina?
Yes, Hot Springs Marina offers repair services for boats and motors.
- Is there a beer store at the marina?
Yes, the marina includes a beer store among its amenities.
- Is there a boutique shop at the marina?
Yes, Hot Springs Marina features a boutique shop offering various lake and water-related items for your day out on the water.
- Is there a marina at the marina?
Yes, Hot Springs Marina is a full-service marina located on Lake Hamilton in Hot Springs, Arkansas.
- Is there a marine supply store at the marina?
Yes, the marina features a marine supply store for your boating needs.
- Is there a repair shop at the marina?
Yes, Hot Springs Marina offers repair services for boats and motors.
- Is there a beer store at the marina?
Yes, the marina includes a beer store among its amenities.
- Is there a boutique shop at the marina?
Yes, Hot Springs Marina features a boutique shop offering various lake and water-related items for your day out on the water.
- Is there a marina at the marina?
Yes, Hot Springs Marina is a full-service marina located on Lake Hamilton in Hot Springs, Arkansas.
- Is there a marine supply store at the marina?
Yes, the marina features a marine supply store for your boating needs.
- Is there a repair shop at the marina?
Yes, Hot Springs Marina offers repair services for boats and motors.
- Is there a beer store at the marina?
Yes, the marina includes a beer store among its amenities.
- Is there a boutique shop at the marina?
Yes, Hot Springs Marina features a boutique shop offering various lake and water-related items for your day out on the water.
- Is there a marina at the marina?
Yes, Hot Springs Marina is a full-service marina located on Lake Hamilton in Hot Springs, Arkansas.
- Is there a marine supply store at the marina?
Yes, the marina features a marine supply store for your boating needs.
- Is there a repair shop at the marina?
Yes, Hot Springs Marina offers repair services for boats and motors.
- Is there a beer store at the marina?
Yes, the marina includes a beer store among its amenities.
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