Sun Country Marine Group, Lake Havasu City, AZ, Lake Havasu City AZ

Sun Country Marine Group in Lake Havasu City, AZ, is celebrated for its outstanding customer service and extensive inventory of new and pre-owned boats, including brands like Nautique and Bennington. Offering a full range of services such as financing, repairs, and boat rentals, they prioritize customer satisfaction with test drives and trade-in options. Their knowledgeable staff aims to provide a professional experience for all boat enthusiasts.

Customer Experience

Sun Country Marine Group in Lake Havasu City, Arizona, is renowned for its exceptional customer service. Customers frequently commend the dealership for its professionalism and dedication. For instance, Kimberly Stocking praised the staff for their helpfulness, stating, "Best service, professionals and the employees go out of their way to help. Love these guys!" Similarly, Fiona McVay shared a positive experience, highlighting the team's honesty and expertise during a critical situation. However, some reviews mention areas for improvement, particularly regarding customer engagement. Beto P. noted a lack of attention from staff during visits, suggesting that the dealership could enhance its customer interaction.

Inventory and Offerings

The dealership offers a diverse range of vessels, including pontoons, center consoles, and personal watercraft (PWCs). They provide both new and pre-owned boats, featuring brands like Nautique, Bennington, and Premier Pontoons. Additionally, Sun Country Marine Group carries a substantial inventory of pre-owned boats, making it one of the largest in the western United States. While specific details about outboard motor brands are not explicitly mentioned, the dealership's extensive inventory suggests a variety of options to meet different customer needs.

Services and Features

Sun Country Marine Group offers a comprehensive suite of services, including financing, repairs, winterization, storage, maintenance, boat rentals, events, and marina facilities. They accept trade-ins and consignment, providing customers with flexible options for upgrading or selling their boats. The dealership also offers test drives and guided tours, allowing potential buyers to experience vessels firsthand. For pre-owned boats, they provide history reports, ensuring transparency and building trust with customers.

Certifications and Industry Recognition

While specific certifications such as MRAA Certified Marine Industry Dealer are not explicitly mentioned, Sun Country Marine Group's longstanding presence and reputation in the industry reflect a commitment to quality and customer satisfaction.

Other Initiatives

There is no publicly available information regarding Sun Country Marine Group's involvement in carbon offset programs, electric boat sales, or corporate social responsibility efforts.

Business Details

Sun Country Marine Group operates as a sizable dealership with a significant presence in the western United States. Their operating hours are Monday to Friday from 8:00 AM to 5:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 4:00 PM. The primary language spoken is English.

Financing and Insurance Options

The dealership provides in-house financing, facilitating a streamlined purchasing process for customers. While specific details about partnerships with lenders or boat insurance services are not provided, their comprehensive service offerings suggest a customer-centric approach to financing and insurance needs.

Boat Delivery or Transport Services

There is no specific information available regarding boat transport, delivery, or international shipping services offered by Sun Country Marine Group.

Frequently Asked Questions about Sun Country Marine Group, Lake Havasu City, AZ

- What types of boats does Sun Country Marine Group sell?

They offer a variety of vessels, including pontoons, center consoles, and personal watercraft (PWCs), with both new and pre-owned options available.

- Which boat brands are available at this dealership?

The dealership carries brands like Nautique, Bennington, and Premier Pontoons.

- Do they provide financing options?

Yes, Sun Country Marine Group offers in-house financing to assist customers in purchasing their desired boats.

- Are trade-ins accepted?

Yes, they accept trade-ins and consignment, providing flexible options for customers looking to upgrade or sell their boats.

- Do they offer boat rentals?

Yes, the dealership provides boat rentals, allowing customers to experience different models before making a purchase.

- What are the operating hours?

Operating hours are Monday to Friday from 8:00 AM to 5:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 4:00 PM.

- Is there a service department?

Yes, Sun Country Marine Group has a service department offering repairs, maintenance, winterization, and storage services.

- Do they provide test drives?

Yes, they offer test drives and guided tours to help customers make informed decisions.

- Is there a parts department?

Yes, the dealership operates a year-round parts department, ProShop, and customer care center.

- What languages are spoken at the dealership?

The primary language spoken is English.

Mailing Address for Sun Country Marine Group, Lake Havasu City, AZ: 1609 Countryshire Ave, 86403
Contact Email:
Website: https://www.suncountrymarinegroup.com/inland-experience/contact-lake-havasu-city-az
Phone: 928-453-2300
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