Alaska Boat & Kayak Rental Shop Dealer Score: 79
*Dealer Score is a proprietary metric from Boat-Dealers.org that is a scoring system incorporating both objective metrics and qualitative factors.
Customer Experience at Alaska Boat & Kayak Rental Shop
Alaska Boat & Kayak Rental Shop, located in Juneau, Alaska, is renowned for its exceptional customer service. With a 4.8 out of 5-star rating based on 30 reviews, customers frequently commend the staff for their kindness, helpfulness, and expertise. One reviewer shared, "The team was so KIND and helpful. We got sea kayaks quickly and spent the afternoon on the water." Another noted, "Kendra was fantastic and we had a great paddle out to Battleship Island and back on a beautiful sunny day." These testimonials highlight the dealership's commitment to providing a welcoming and supportive environment for all customers.
Inventory and Offerings at Alaska Boat & Kayak Rental Shop
Specializing in kayak and stand-up paddleboard rentals, Alaska Boat & Kayak Rental Shop offers a range of vessels suitable for various skill levels. They provide both single and double kayaks, catering to individuals and groups. While their primary focus is on rentals, they also offer used kayaks for sale, allowing customers to purchase equipment before the summer paddling season. The shop does not appear to sell motorized boats or outboard motors, as their offerings are centered around non-motorized watercraft.
Services and Features at Alaska Boat & Kayak Rental Shop
The dealership provides a comprehensive suite of services to enhance the kayaking experience:
- Rentals: Offering half-day and full-day kayak rentals in Auke Bay, with prices starting at $42 for a half-day and $53 for a full day.
- Guided Tours: For those new to kayaking in Alaska, they offer guided kayak tours of Auke Bay, ensuring safety and enjoyment for all participants.
- Special Events: The "Bay to Brew" event combines a scenic kayaking or stand-up paddleboard adventure with a visit to Forbidden Peak Brewery, providing a unique local experience.
- Used Equipment Sales: Customers interested in purchasing used kayaks can view available inventory on their website.
While the dealership does not explicitly mention services like financing, repairs, winterization, storage, maintenance, or boat delivery, their focus remains on providing quality rentals and guided experiences.
Certifications and Industry Recognition
Specific certifications or industry recognitions for Alaska Boat & Kayak Rental Shop are not publicly detailed. However, their longstanding presence in Juneau since 1996 and positive customer feedback suggest a reputable standing within the local community.
Other Initiatives
The dealership's website does not provide information regarding carbon offset programs, electric boats, or corporate social responsibility efforts. Their primary focus appears to be on delivering quality kayaking experiences to their customers.
Business Details
Alaska Boat & Kayak Rental Shop is a locally owned and operated business in Juneau, Alaska. Operating hours vary seasonally:
- May 1-9: Reservation only
- May 10-September 7: Open full time
- Weekends only through September 20th: Open weekends only
They are located at 11521 Glacier Hwy, Juneau, AK 99801, USA. The staff primarily communicates in English.
Financing and Insurance Options
The dealership does not explicitly mention offering in-house financing, partnering with specific lenders, or providing boat insurance services. Their services are centered around rentals and guided tours.
Boat Delivery or Transport Services
While the dealership does not advertise boat delivery or transport services, they do assist with logistics for kayaking trips. For instance, they have been noted for transporting kayaks to hotels and ferry terminals for customers.
Frequently Asked Questions about Alaska Boat & Kayak Rental Shop
- What types of kayaks do you offer for rent?
We offer both single and double kayaks suitable for various skill levels.
- Do you provide guided tours?
Yes, we offer guided kayak tours of Auke Bay for those new to kayaking in Alaska.
- Can I purchase a used kayak?
Yes, we have used kayaks available for sale. Please check our website for current inventory.
- What are your operating hours?
Our hours vary seasonally. From May 1-9, we operate by reservation only. From May 10-September 7, we are open full time. After September 7, we operate on weekends only through September 20th.
- Do you offer any special events?
Yes, our "Bay to Brew" event combines a scenic kayaking adventure with a visit to Forbidden Peak Brewery.
- Do you provide transportation for kayaks?
Yes, we assist with transporting kayaks to hotels and ferry terminals for our customers.
- Do you offer in-house financing or insurance?
We do not offer in-house financing or insurance services.
- Do you provide boat delivery or transport services?
While we do not advertise boat delivery or transport services, we assist with logistics for kayaking trips, including transporting kayaks to hotels and ferry terminals.
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