Walley's Marine and Auto Sales Dealer Score: 62
*Dealer Score is a proprietary metric from Boat-Dealers.org that is a scoring system incorporating both objective metrics and qualitative factors.
Customer Experience at Walley's Marine and Auto Sales
Walley's Marine and Auto Sales, located at 1008 Schillinger Rd N, Mobile, AL 36608, has been serving customers since 1993. The dealership has a 4.5-star rating based on 122 reviews, reflecting a strong reputation for customer service. Customers frequently commend the friendly and helpful staff. For instance, one reviewer mentioned, "They made sure I understood everything. I was welcomed by everyone there. THEY ARE AMAZING." However, in August 2023, Mobile Police initiated an investigation into the dealership concerning customer complaints about delinquent payments and title issues. The dealership's owner, Kenny Walley, stated that he needed to consult his lawyer before addressing customer concerns.
Inventory and Offerings at Walley's Marine and Auto Sales
Walley's Marine and Auto Sales specializes in both new and pre-owned boats, offering a variety of vessels to meet different customer needs. While specific boat brands and models are not detailed in the available sources, the dealership's extensive inventory suggests a diverse selection. They also provide pre-owned vehicles, including cars, trucks, and SUVs, catering to a broad market.
Services and Features at Walley's Marine and Auto Sales
The dealership offers a range of services to enhance the boating experience:
- Financing Options: They assist customers in securing financing for both boats and vehicles, aiming to make purchases more accessible.
- Trade-Ins and Consignment: Walley's accepts trade-ins and may offer consignment services, allowing customers to sell their boats through the dealership.
- Test Drives and Guided Tours: Prospective buyers can schedule test drives to experience the boats firsthand, ensuring they meet their expectations.
- Boat History Reports: For used boats, the dealership provides history reports, offering transparency and peace of mind to buyers.
Certifications and Industry Recognition
While specific certifications such as MRAA Certified Marine Industry Dealer are not mentioned in the available sources, Walley's Marine and Auto Sales has been in operation for over 30 years, indicating a longstanding presence in the industry.
Business Details
Walley's Marine and Auto Sales is a locally owned dealership with a history spanning over three decades. Operating hours are Monday through Saturday, 9:00 a.m. to 6:00 p.m., and closed on Sundays. The dealership primarily conducts business in English.
Financing and Insurance Options
The dealership provides in-house financing options, assisting customers in securing loans for their boat and vehicle purchases. Specific details about partnerships with lenders or insurance services are not available in the provided sources.
Boat Delivery or Transport Services
Information regarding boat transport, delivery, or international shipping services is not specified in the available sources.
Frequently Asked Questions
- What types of boats does Walley's Marine and Auto Sales offer?
They offer a variety of new and pre-owned boats, including pontoons, center consoles, and personal watercraft.
- Do they provide financing options?
Yes, they assist customers in securing financing for both boats and vehicles.
- Can I trade in my current boat?
Yes, Walley's accepts trade-ins and may offer consignment services.
- Do they offer test drives?
Yes, prospective buyers can schedule test drives to experience the boats firsthand.
- Are boat history reports available for used boats?
Yes, they provide history reports for used boats to ensure transparency.
- What are the operating hours of the dealership?
The dealership operates Monday through Saturday, 9:00 a.m. to 6:00 p.m., and is closed on Sundays.
- Is the dealership locally owned?
Yes, Walley's Marine and Auto Sales is a locally owned dealership with over 30 years in business.
- What languages are spoken at the dealership?
The dealership primarily conducts business in English.
- Do they offer boat delivery or transport services?
Information regarding boat transport, delivery, or international shipping services is not specified in the available sources.
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